Who it's for
For businesses that win work over the phone.
Frontal Voice answers inbound calls: questions, messages and appointment requests. It doesn't make outbound sales calls or run telemarketing campaigns. The trades below are examples of the calls it handles, not a customer list.
Home and field services
Get the problem, the service address and a good time to come out. Mark the burst pipe or the dead AC as urgent so it's first on your list.
Professional offices
Take the details of a new inquiry, get existing clients to the right person, and keep a list of who needs a call back.
Salons, spas and studios
Take booking and change requests with the caller's preferred times. Your team confirms the slot in its own booking system before anyone is told they're booked.
Auto shops
Collect the car, the problem and when the customer can drop it off, while your techs stay under the hood.
Local businesses
Hours, directions, parking and what you offer: the calls that interrupt your team while they're helping someone at the counter.
Customer service teams
Answer routine questions and collect the details first, so the person who calls back isn't starting from zero.
Healthcare practices
Healthcare businesses can review and sign a Business Associate Agreement (BAA) with Frontal Web in the app, under Settings. Features that handle patient information stay off until the BAA is signed and we approve the account. If you run a medical, dental or therapy practice, talk to us before using it with patients.
These are illustrations of the calls Frontal Voice can take, not customer stories. It doesn't connect to salon, shop or practice-management software; appointment requests come to your dashboard for your team to confirm.